Tremendous Catalog - Fulfillment errors for Ticket NO (NOK) redemptions โ€“ Incident details

Experiencing partially degraded performance

Fulfillment errors for Ticket NO (NOK) redemptions

Resolved
Degraded performance
Started 5 months agoLasted 3 months

Affected

Gift Cards - Europe

Degraded performance from 2:35 PM to 5:30 PM

Updates
  • Resolved
    Resolved
    Redemptions are now succeeding. This incident has been resolved.
  • Identified
    Identified
    Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Ticket NO - NRA9CUDFUZC4 - NOK