Tremendous Catalog - Fulfillment errors for Kroger US (USD) redemptions โ€“ Incident details

Experiencing partially degraded performance

Fulfillment errors for Kroger US (USD) redemptions

Resolved
Degraded performance
Started 4 days agoLasted about 2 hours

Affected

Gift Cards - USA

Degraded performance from 1:50 AM to 3:30 AM

Updates
  • Resolved
    Resolved
    Redemptions are now succeeding. This incident has been resolved.
  • Identified
    Identified
    Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Kroger US - B1TS3Y1ZB6TL - USD