Tremendous Catalog - Fulfillment errors for Amazon AU (AUD) redemptions – Incident details

Experiencing partially degraded performance

Fulfillment errors for Amazon AU (AUD) redemptions

Resolved
Degraded performance
Started 2 months agoLasted about 18 hours

Affected

Gift Cards - Asia & Oceania

Degraded performance from 12:55 AM to 7:20 PM

Updates
  • Resolved
    Resolved
    Redemptions are now succeeding. This incident has been resolved.
  • Identified
    Identified
    Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Amazon AU - GR7PKQA4WH4L - AUD