Tremendous Catalog - Fulfillment errors for Best Buy CA (CAD) redemptions – Incident details

Experiencing partially degraded performance

Fulfillment errors for Best Buy CA (CAD) redemptions

Resolved
Degraded performance
Started 13 days agoLasted about 21 hours

Affected

Gift Cards - Canada

Degraded performance from 8:30 PM to 5:00 PM

Updates
  • Resolved
    Resolved
    Redemptions are now succeeding. This incident has been resolved.
  • Identified
    Identified
    Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Best Buy CA - JIEHNHWGNKEN - CAD