Fulfillment errors for Nintendo Switch (EUR) redemptions

Resolved

Degraded performance

Started about 1 month agoLasted about 1 month

Affected

Gift Cards - Europe

Updates

Resolved
September 09, 2024 at 11:23 AM
Resolved
September 09, 2024 at 11:23 AM
Redemptions are now succeeding. This incident has been resolved.
Identified
July 30, 2024 at 7:15 AM
Identified
July 30, 2024 at 7:15 AM
Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Nintendo Switch - 2ZSHRDX3K8DC - EUR

Tremendous Catalog - Fulfillment errors for Nintendo Switch (EUR) redemptions – Incident details