Fulfillment errors for Amazon Pay India (INR) redemptions

Resolved

Degraded performance

Started about 1 month agoLasted 11 days

Affected

Gift Cards - Asia & Oceania

Updates

Resolved
March 12, 2026 at 4:15 PM
Resolved
March 12, 2026 at 4:15 PM
Redemptions are now succeeding. This incident has been resolved.
Identified
March 01, 2026 at 3:25 PM
Identified
March 01, 2026 at 3:25 PM
Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Amazon Pay India - 3H9M8ZMR5ZDM - INR

Tremendous Catalog - Fulfillment errors for Amazon Pay India (INR) redemptions – Incident details