Tremendous Catalog - Fulfillment errors for Amazon MXN (MXN) redemptions โ€“ Incident details

Experiencing partially degraded performance

Fulfillment errors for Amazon MXN (MXN) redemptions

Resolved
Degraded performance
Started 6 months agoLasted about 9 hours

Affected

Gift Cards - Latin America

Degraded performance from 5:50 PM to 2:20 AM

Updates
  • Resolved
    Resolved
    Redemptions are now succeeding. This incident has been resolved.
  • Identified
    Identified
    Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Amazon MXN - XIYZ483Q0K88 - MXN