Fulfillment errors for Amazon DE (EUR) redemptions

Resolved

Degraded performance

Started 5 days agoLasted 1 day

Affected

Gift Cards - Europe

Updates

Resolved
June 16, 2025 at 9:30 AM
Resolved
June 16, 2025 at 9:30 AM
Redemptions are now succeeding. This incident has been resolved.
Identified
June 15, 2025 at 5:10 AM
Identified
June 15, 2025 at 5:10 AM
Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Amazon DE - OVUMJ67R6L3A - EUR

Tremendous Catalog - Fulfillment errors for Amazon DE (EUR) redemptions – Incident details