Tremendous Catalog - Fulfillment errors for Amazon Pay India (INR) redemptions โ€“ Incident details

Experiencing partially degraded performance

Fulfillment errors for Amazon Pay India (INR) redemptions

Resolved
Degraded performance
Started 15 days agoLasted about 18 hours

Affected

Gift Cards - Asia & Oceania

Degraded performance from 5:05 PM to 10:40 AM

Updates
  • Resolved
    Resolved
    Redemptions are now succeeding. This incident has been resolved.
  • Identified
    Identified
    Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Amazon Pay India - 3H9M8ZMR5ZDM - INR