Tremendous Catalog - Fulfillment errors for Kroger US (USD) redemptions – Incident details

Experiencing partially degraded performance

Fulfillment errors for Kroger US (USD) redemptions

Resolved
Degraded performance
Started about 2 months agoLasted about 3 hours

Affected

Gift Cards - USA

Degraded performance from 4:05 AM to 6:35 AM

Updates
  • Resolved
    Resolved
    Redemptions are now succeeding. This incident has been resolved.
  • Identified
    Identified
    Due to internal issues with an upstream fulfillment provider, redemptions for the following products are experiencing errors: Kroger US - B1TS3Y1ZB6TL - USD